Order Finalization Policy

Order Finalization & Responsibility Policy
(applies to online, in-store, and third-party orders)

At Posh Pop Bakeshop, every order is treated as a made-to-order production the moment it is submitted—whether placed online, in-store, or through a third-party platform.

Please carefully review the following before placing your order:

• All orders are final once placed.
We do not allow cancellations, date changes, product swaps, or adjustments to names, delivery addresses, or pickup times after checkout is completed.

• In-store orders follow the same policy.
While we love serving you in person, placing an order in-store does not grant exceptions. All custom and advance orders follow our same production and fulfillment schedule, which is carefully timed for freshness and quality control.

Pickup Policy for In-Store Orders

All pickup orders must be claimed on the scheduled pickup date selected at checkout. We bake every item fresh to order, and due to the perishable nature of our products and limited refrigeration space, we are unable to hold orders beyond the pickup date.

If an order is not picked up by the end of the business day:
It will be considered abandoned and will not be eligible for refund or replacement.

We do not remake or reschedule missed pickups unless a new order is placed.

• Customers are fully responsible for verifying all order information before checkout.
Please double-check pickup dates, delivery details, names, spelling, order contents, and any customization requests. We cannot adjust or override orders after submission.

• Posh Pop Bakeshop reserves the right to cancel or refuse any order at our sole discretion.
This includes but is not limited to: suspected fraud, abusive behavior, unavailable products, or orders that violate our policies or capacity limits. Any such cancellations will be communicated promptly.

We appreciate your understanding and cooperation as we strive to deliver our signature gluten-free desserts with precision and care. This policy protects the quality and integrity of every order we prepare.